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Adding time prompt within Flow Builder



投稿日時:2021年3月19日

We enabled Messenger now that we have Agent workspace and really like the ease of Flow Builder. However, we noticed there is no way to set a time element to when messages should pop up. Ideally it'd be nice to have ability to resurface a message if someone has gone silent OR even start the flow X seconds after landing on the page rather than just immediately. We miss this about triggers in chat 


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Shiyu Zhu

Zendesk Product Manager

Hey Ana, thanks for your feedback. I have captured this for us to consider in our future roadmap planning. 

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Hello! Any movement on this? I am finding that it may be difficult to have triggers and flow builder. 

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