Add Checkbox for pre Chat form (pricacy opt-in)


1 コメント

  • DJ Buenavista Jr.
    Zendesk Customer Care
    Hi Björn,
    In regards to your concern, if you're looking to implement it through the Web Widget (Classic): Natively it is not possible to add additional fields to the pre-chat form.
    However, for Web SDK: You can add additional fields to the pre-chat form and render the values of these fields using a custom-built chat app.
    You can check our article: How do I customize the pre-chat form? for more information about this. 
    Thank you!
    Kind regards,


Powered by Zendesk