Add Checkbox for pre Chat form (pricacy opt-in)
回答済みHello Community,
I would like to add a checkbox to my pre chat form
The checkbox exists as a ticket field
How can I add this to the Pre Chat Form in the Classic Widget?
Can I do this via script?
Has anyone implemented this? It's about an opt-in because of privacy.
Greetings Björn
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Hi Björn,
In regards to your concern, if you're looking to implement it through the Web Widget (Classic): Natively it is not possible to add additional fields to the pre-chat form.
However, for Web SDK: You can add additional fields to the pre-chat form and render the values of these fields using a custom-built chat app.
You can check our article: How do I customize the pre-chat form? for more information about this.
Thank you!
Kind regards,
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