最近の検索

最近の検索はありません

Submit a Request - Tracking Events

image avatar

Sam Evans

投稿日時：2022年4月27日

We want our users to use the submit a request button on our help centre as the primary method of raising tickets.

 

We were interested to know if there was any way of connecting a ticket that has been raised to the article that the user was reading when they clicked 'submit a request'?

 

Is this possible? I've been advised by your support team that it is not, but to raise it here for discussion.

 

Thanks!

3

1

1件のコメント

日付
    image avatar

    Camilo Gomez

    Hi Sam,

    This might not help your instance but if you have Zendesk Chat implemented you are able to see from which page the user open the chat message.

    1

    サインインしてコメントを残してください。

    お探しのものが見つかりませんか？

    新規投稿