Talk - Skills Based Routing

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  • 正式なコメント
    Sean Chuang
    Zendesk Product Manager

    Thank you for your questions.

    Perhaps if you can provide your use case in more detail, we can better answer your question. We do believe that if you move to our new Omnichannel Routing solution, it would address a lot of your questions - see here (coming in a few weeks)

    Thanks,
    Sean

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