Problem using filter for custom ticket field on dashboard in explore

1 コメント

  • Dane
    Zendesk Engineering
    Hi Jake,

    I'm thinking that you can try to pinpoint the root cause of this behavior by going to the query level. Once you have confirmed that the query is providing you the correct data when the same filters are used, that only means that the Dashboard filter could be causing the behavior. 

    For more information on utilizing Dashboard filters, please refer to Best practices for using dashboard filters.




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