Default uncheck "requester can see these comments" during merge
Comments from merged tickets are public by default. I would like the ability to make them private by default to save my agents from having to uncheck two check boxes every time there is a merge of tickets.
Here's the same request from 2016: https://support.zendesk.com/hc/en-us/community/posts/4409222749722--Requester-can-see-this-comment-default-setting
Another one from January: https://support.zendesk.com/hc/en-us/community/posts/4416798494234-Ticket-merge-default-setting-for-not-informing-requesters-and-CCs
Unfortunately, Zendesk has stopped replying or updating on these threads, so I wouldn't hold my breath waiting for this feature. :\