Fix Out of Office emails going to suspended ones
Hi There,
If the reply is received from the client where the subject line is out of office the same goes to the suspended tickets, could you please fix it?
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Hi Irfan Mir! This is by design; please see Causes for Ticket Suspension for more info.
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I know it is by default but this makes no sense to have as it sends the real responses to the suspended ones
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