Zendesk Messaging iOS SDK crashing

投稿日時：2023年6月02日

Hi, Zendesk SDK is crashing with below logs

Crashed: com.apple.main-thread

EXC_BAD_ACCESS KERN_INVALID_ADDRESS 0x0000000000000000

0 ZendeskSDKConversationKit 0x49528 block_destroy_helper + 14080
1 ZendeskSDKConversationKit 0x48c24 block_destroy_helper + 11772
2 ZendeskSDKConversationKit 0x4516c __swift_memcpy40_8 + 1044
3

Using ZendeskSDKMessaging with version '2.3.0'

6件のコメント

日付

新しい順

Tapan Nathvani

2024年3月22日

Hi, are you able to find the issue? We are getting the same

Niklaes Jacobsen

2023年12月14日

This is from our firebase crashlytics (not sure if that helps):

Crashed: com.apple.main-thread
0  ZendeskSDKConversationKit      0x48cf4 __swift_memcpy40_8 + 6692
1  ZendeskSDKConversationKit      0x4c470 block_destroy_helper + 13216
2  ZendeskSDKConversationKit      0x4c470 block_destroy_helper + 13216
3  ZendeskSDKConversationKit      0x47ad4 __swift_memcpy40_8 + 2052
4  libdispatch.dylib              0x26a8 _dispatch_call_block_and_release + 32
5  libdispatch.dylib              0x4300 _dispatch_client_callout + 20
6  libdispatch.dylib              0x12998 _dispatch_main_queue_drain + 984
7  libdispatch.dylib              0x125b0 _dispatch_main_queue_callback_4CF + 44
8  CoreFoundation                 0x3720c __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 16
9  CoreFoundation                 0x33f18 __CFRunLoopRun + 1996
10 CoreFoundation                 0x33668 CFRunLoopRunSpecific + 608
11 GraphicsServices               0x35ec GSEventRunModal + 164
12 UIKitCore                      0x22c2b4 -[UIApplication _run] + 888
13 UIKitCore                      0x22b8f0 UIApplicationMain + 340
14 Runner                         0xe448 main + 12 (AppDelegate.swift:12)
15 ???                            0x1c1276dcc (Missing)