Search API help

Hello Tipene,

This is something weird that I am not getting any confirmation or denying(with reason) email from Zendesk even after a week from the EAP registration and that is for the custom object enable only.

Here I am eagerly waiting for the same.

Thanks

Sanket

Hi Sanket Shah,

You should receive confirmation of registration for the EAP within the next 24 hours, provided your Zendesk account meets the eligibility requirements.

Thanks!

Tipene

Hello Ahmed,

Waiting for Your reply.

Hello Ahmed,

I filled up the form on 6th July but still no reply from Zendesk.

Please advise here.

Also when I am calling the below API to get the custom objects list, I am getting an error.

https://commercient.zendesk.com/api/v2/custom_objects

Ahmed,

Can someone from Your team guide me to go ahead with this EAP?

because I just need to use the Custom objects.

I am new to Zendesk.

I am also ready to have a call on this.

kindly suggest.

Thanks

Ahmed,

If I am talking about custom objects, there are two types of custom objects legacy(sunshine) and EAP.

correct me if I am wrong.

I am using 14 days of the trial version now.

I just want to confirm that the custom object area, I am using is legacy or EAP.

Please see the attached screenshot.

Hello Ahmed,

I am trying to migrate to Zendesk.

I am using c# code as a backend to make the different API calls.

API calls include:

1. Standard object's field creation.

2. Custom object and field creation.

3. Creating lookups between standard and custom objects.

4. Fetching/Inserting/Updating the data with standard and custom objects.

Hello Ahmed,

Can You please help me with the above-mentioned points?