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We want to route tickets to different ticket groups by their difficulty
投稿日時：2023年7月20日
When can this become a condition when creating a trigger? We really need this function
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投稿日時：2023年7月20日
When can this become a condition when creating a trigger? We really need this function
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Barry Neary
Hi
Can you have a trigger with the priority system field as a condition and the action is to assign a group e.g. if priority=high then group = A?
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