질문
문서에 링크를 삽입할 때 https 또는 http 프로토콜을 추가해야 하나요?
답변
https 또는 http 프로토콜와 함께 링크를 삽입하는 것이 좋습니다. 예를 들어 subdomain1.subdomain2.domain.com 같은 특정 URL은 프로토콜이 추가되지 않은 경우에는 상대 경로로 저장됩니다.
https 또는 http 프로토콜을 추가하면 링크가 문서 본문에서 상대 경로 또는 앵커 링크가 되지 않습니다.
자세한 내용은 헬프 센터의 문서 편집기 도구모음 참고자료 문서를 참조하세요.
댓글 2개
MAYCAO021
Minha conta do total pass ficou inativa do nada, isso tam uns 7 dias
0
Sam
In short: You need to enter http://, https://, etc. as the protocol when adding links through the Insert/edit Link prompt. WWW. alone will not work.
It appears that the current Help Center behavior for links is this:
This is briefly explained in Inserting and editing links in articles. Those who are unfamiliar with the href property, or are new to working with WYSIWYG editors, may think that links w/o the protocol should just work.
In the above example, using www.aol.com would result in the link being interpreted as
https://{subdomain}.zendesk.com/hc/en-us/articles/www.aol.com. This can easily lead to broken links in the Help Center for those who may not know to add the prefix.
Since non-heading anchors generally need to be added manually, it would seem that http:// or https:// is no longer a recommendation, but a requirement, for links to work as expected.
I've posted a feedback request to provide for a modal/warning/updated language/etc. for this situation.
0
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