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Jacquelyn Brewer

Zendesk Documentation Team

2025년 3월 19일에 편집됨

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      Destiny

      Hello Viviana,
       
      Thank you for getting in touch. Unfortunately, we currently don't have an exact release date or estimated timeline for the enhancement of the object record list view feature. I would recommend keeping an eye on our announcements page for the latest updates on new feature rollouts. 
       
      Regarding your request for a feature that allows exporting data to CSV, we will certainly forward your suggestion to the appropriate team. While we cannot make any commitments at this moment, please know that your input is being heard and considered.

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      Viviana Meli

      Hello @Ashwin Raju, I would like to know if a release date has been established for the feature to improve the object record list view overall. 
      Additionally, it would be useful to include an option for exporting all data to CSV. Thank you for considering this enhancement

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      Ashwin Raju

      Chris Curlett - We are looking at expanding the number of columns for the custom object record list page this year along with Sort capabilities.. 

      We are also in the process of looking at improving the list view overall.. Let me CC: Salvador Vazquez, the PM who is leading this effort. Let me connect you both - I am sure CJ has some cool use cases to offer. 

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      Ashwin Raju

      hi Salokya Mathur - Sorry for the late response..  We have introduced this new API that will let you patch a custom object record via external ID
      https://developer.zendesk.com/api-reference/custom-data/custom-objects/custom_object_records/#set-custom-object-record-by-external-id

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      Chris Curlett

      We are up to 150 records in one of our objects and we have lots of data in them using custom fields. We need a way to view all records AND their data. The custom object page only shows name, created date and modified data. We need to be able to add columns to show more data on this page. We also need to be able to sort and filter from here too, as well as export records to CSV.

      As a workaround, we are using PowerBi. I had to set up a query to traverse all pages and combine the results and convert to a table. I really wish this was something we could just to directly in Zendesk. 

       

      Ashwin Raju is there any plan to add this functionality to Zendesk?

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      Salokya Mathur

      Why I can't I directly patch a custom object via external id (custom object key), Why I need to pass record id. This is a general feature of all Custom Object which works everywhere. Why there are double standers with Delete and Patch. You can delete a record using external id (custom object key) but not update ?

      Why half-cooked functionalities gets released in Zendesk ?     

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