No Auth Custom Object Type

8 댓글

  • Eric Nelson
    Zendesk Developer Advocacy

    Hey Matt,

    Sorry this one got missed until now! I think this is a great idea, I'm going to pass it along for review with the corresponding product manager. Is there anything else you want to include on this before I send it out?

    Have a wonderful day!

    Eric Nelson | Manager - Developer Advocacy

    0
  • Matt Owens

    I think that's pretty much it, happy to clarify anything if there are questions. 

    Best, 

    Matt

    0
  • Abdul Qabiz (Diziana)

    I think, we can do a lot of good things if we have ability to allow anonymous users read (or probably do more CRUD stuff). I have to use firebase for some use-cases; if you can update permissions UI/API for custom objects to support anonymous use-cases, we can do a lot.

    0
  • Abdul Qabiz (Diziana)

    Please look at https://support.zendesk.com/hc/en-us/community/posts/5069348265242-Recently-Updated-Articles-Feed-?page=1#community_comment_5128638579738 

     

    This is very good use-case where anonymous read would have helped. I implemented whole feed thing using custom objects but it works for signed_in users and require me hardcoding (a dummy end-user) credentials.

     

    Why doesn't Custom Objects API respect agent/admin session on help-center pages? Why am I required to pass authorization header if I am already logged in help-center, and javascript is trying to read/write/update?

    0
  • Eric Nelson
    Zendesk Developer Advocacy
    Hey Abdul,

    I've passed this along as feedback to the team that owns custom objects. I know that they're doing a lot of work on it so this may already be in the works. I'll let you know if I hear back from them confirming that.

    Thanks!
    0
  • Matt Owens

    Hey Eric, 

    Currently we implemented the above use case, and are indeed blocked because there is no way to have anonymously read objects. The authenticated experience is great, but the experience would be next level with anonymous endpoints. 

    I've also shared feedback that this will need to be in place if there is any hope to have Look-Up fields be end-user editable for un-authenticated support contacts leveraging objects. 

     

    0
  • Matt Owens

    Hey team, 

    Wanted to see if this was something in the works? I know the Custom Object Look-up fields are on the horizon, so wasn't sure if this would be part of that work?

    Best,

    Matt

    0
  • Greg Katechis
    Zendesk Developer Advocacy

    Hi Matt! I looked at the available info that I have around this and there is nothing being discussed regarding a no auth option at this point.

    0

댓글을 남기려면 로그인하세요.

Zendesk 제공