Zendesk Chat APIs for external chat integration



2021년 2월 24일에 게시됨

Dear Experts,

Do we have any Zendesk Chat APIs which can be used for integrating 3rd party chat application with Zendesk Chat agents? I do see there are websdk (JS), iOS and Android SDK but there aren't any REST APIs for integrating same. 

If not, is Smooch (Sunshine) APIs integrated with Zendesk agent natively?

 

Regards

Deepak


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