Description template of request form

2022년 2월 08일에 게시됨

It would be great to be able to fill the description field (tf_description) of request form with the templates, that like GitHub's issue template that we can show users what information (description) we need to investigate the request.

https://docs.github.com/en/communities/using-templates-to-encourage-useful-issues-and-pull-requests/about-issue-and-pull-request-templates

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Takanori Yokoyama

2022년 2월 09일

Hello Sam! Thank you for your comment!

I will check that tips.

However, it would be nice to have templates as a default feature like the drop-down field's default value configuration.

In other words, I hope to configure the templates in the Admin Center > Objects and rules > Tickets > Fields page. (I understood that there is no feature like that now. This is only the feedback.)

Thank you for your help!