An error occurred while setting up end-user authentication in messaging


1 댓글

  • Greg Katechis
    Zendesk Developer Advocacy

    Hi James! That error tells me that there is something about the JWT payload that is missing or syntactically wrong. Did you confirm that all fields required here are present in the token? If so, print the token to your logs and then paste that into to see if there is anything that it says there that can assist you. If you run into errors with either of those, please share those here and remove any sensitive data from the screenshots/text.


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