We are building Zendesk App which will be having language translate chat message functionality. I have a requirement to change/modify incoming/outgoing chat between agent and visitor.
as per below:
Is there any API or way to achieve this?
I have tried
1. https://developer.zendesk.com/api-reference/live-chat/chat-api/chats/#update-chat but it don't allow me to change original message.
Reference links for case scenario:
댓글을 남기려면 로그인하세요.