API - Create request(anonymous) RecordInvalid
I made an anonymous "create request" through postman, but it says record invalid.
On the other hand, if I make an authenticated request, the ticket was made well.
I typed the same in json and copied and typed the same in cURL as it says in API documentation, but I get 422 error.
what could be the reason..?
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Hi superduperAgent,
Your default form has a field that seems to be configured as "required to submit a request". See Setting custom field values.
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Hi, Ahmed Zaid
I was confused because it was an error I've never seen before.
As you said, another team member created a new custom field.
Thank you!
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