Which definition is used for "time_zone" of Schedules API ?
2022년 12월 15일에 게시됨
In Schedules API, "time_zone" has data like "London", "Hawaii", "Osaka".
The names are not in the database of timezone, https://www.iana.org/time-zones .
How can we found the definition of these time_zone?
Schedules API
https://developer.zendesk.com/api-reference/ticketing/ticket-management/schedules/#json-format
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댓글 4개
Megumi Nakamura
Thanks Eric!
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Eric Nelson
I can verify that your assumption is correct, we pull this list from the TimeZone class of RoR.
Thanks!
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Megumi Nakamura
Thank you for the comment.
Do you know where the dropdown list comes from? I guess the list is from TimeZone friendly name of Ruby on Rails, https://api.rubyonrails.org/classes/ActiveSupport/TimeZone.html , but I am not sure. I mean I'd like to know when or how often the list is renewed.
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SISTEMA
You can get the full list in the dropdown "Time zone" when you try to add a new Schedule inm Admin Center. The url access should be like:
https://<your_domain>.zendesk.com/admin/objects-rules/rules/schedules.
Yoi can inspect the website and locate in the html code all the values. All of them are GMT related.
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