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Integrated Time Filter is not working with Tickets status report.
답변함
2023년 1월 17일에 게시됨
I'm setting up Zendesk Explore Dashboard, where i want to display count of Tickets which are Open and new.
Its working only with All history - All history filter.
What i want to achieve is I want display total number of tickets (only New & Open ) whatever the time filter has.
When i different date range Ticket counts displays 0.
I am sharing my POV below
before the filter applied:
After the filter applied:
Don't know what i doing wrong.
Thanks!
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2
댓글 2개
Ram Chander
Ahmed Zaid
Thank you for there response and sorry for the late reply.
1
Ram Chander
CJ Johnson
can you help on this?
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