Logging time into Tickets

3 댓글

  • Tipene Hughes
    Zendesk Developer Advocacy

    Hey Matthew Levy,

    It sounds like the Time Tracking app might be what you're looking for. There is also the Ticket Metrics API that you can use to pull the data, as well.

    I hope this helps! Let me know if you have any questions.


  • Matthew Levy

    that it does. thank you.


  • Matthew Levy

    The reviews on it don't look very good. 
    With TigerPaw CRM, (roughly) we clicked 'start a timelog', enter a reason, put in some notes and enter the end time. 



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