Using API to create comment attachment with existing URL instead of upload token.
2023년 6월 10일에 게시됨
Hello.
I'm writing an APP using the ZAFClient api that creates a new comment. The new comment will add a CC and include the attachment from the original ticket description.
The /api/v2/tickets/ interface where the comment uploads takes a token returned from api/v2/uploads. But, in my case, the attachment is already part of the ticket. I would like to refer to the original contentUrl in the new comment for 2 reasons - (1) I would like to not duplicate the storage usage for the tickets and (2) avoid the complication of downloading then uploading the file.
Is there a way to specify the contentUrl during the comment creation? Or maybe a better way to add this to the zendesk page?
Thanks,
0
0
댓글 0개
로그인하세요.