Zendesk "UI" customisation

After a conversation with ZD support I was asked to leave a little note here about my request.

We would very much like the ability to customise the UI of the Zendesk page, allowing us to move the messaging, notifications and call positions for a more optimal display. Often having these apps open can block content, or be blocked themselves and moving positions would be a game changer, and allow a more personalised experience for our agents.