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Q&A - Help center and community

Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.

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After a customer submits a request you see a "Your request was successfully submitted" confirmation along the top of the...

2018년 4월 30일에 게시됨 · Darren Taylor

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Hi, How can I verify my knowledgebase site with Google Search Console (formally Webmaster Tools)?

2018년 7월 25일에 게시됨 · David A.

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I like that we can insert links to our Help Center articles using the "Answer Suggestion" module. As an extension of tha...

2018년 7월 09일에 게시됨 · Annie Tessar

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I'm trying to add to our Guide templates a link element that would use the article title included as a URL parameter. I'...

2018년 5월 18일에 게시됨 · Ggoodman

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I need to add our phone number to the header to the right of "Submit a Request", but I do not know how to customize our ...

2018년 5월 17일에 게시됨 · Desiree Gregory

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Hello, I'm trying to : 1. Move the search bar from the middle position to the upper left corner

2018년 5월 17일에 게시됨 · Karkka (Toby CS)

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Is there any way to create a slideshow in Guide articles? We have some content that requires alot of photos, but it woul...

2018년 5월 04일에 게시됨 · Christen Bejar

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Hi there, We are relatively new to Zendesk and don't know all its functionality. We'd like to make the header menu stick...

2018년 4월 05일에 게시됨 · Lucas

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Hi there All. I've been trying ti fill my Copenhagen theme, category with an image. I've followed this link

2018년 2월 26일에 게시됨 · Jeffrey

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I have three headings in our Help Center that I would like to change. Two of them are on the article pages: Related arti...

2018년 2월 23일에 게시됨 · Sherri Anderson

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