Webhook without ticket create time

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2 Comentários

  • Chris Sos
    Zendesk Product Manager

    Hi Simple,

    You could use the {{ticket.created_at_with_timestamp}} or {{ticket.created_at_with_time}} placeholders for this.

    More details on available placeholders are available at Zendesk Support placeholders reference.

    Chris

    0
  • simple

    Yeah, It can works. But I can't understand why the place doesn't mention it.

    0

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