Webhook without ticket create time
RespondidaI create a webhook for ticket created event, but I can't get the ticket `created_time` when I configure the request body.
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Hi Simple,
You could use the {{ticket.created_at_with_timestamp}} or {{ticket.created_at_with_time}} placeholders for this.
More details on available placeholders are available at Zendesk Support placeholders reference.
Chris
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Yeah, It can works. But I can't understand why the place doesn't mention it.
Por favor, entrar para comentar.
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