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Re-open ticket when SMS fails

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Alex French

Publicado 03 de fev. de 2021

Is there any way to trigger on a failed SMS send?

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    Devan La Spisa

    Zendesk Community Manager

    Hello @...,

    At this time, we do not have a native way to accomplish this via Triggers in Support. I've gone ahead and moved your post over to our product feedback forums so our devs and others can share their perspective on this issue.

    Best regards. 

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