Preventing Admin Role Staff To Grant Other Staff As Admin
We need to prevent admins to give other staff admin roles due to our security issues. Creating custom roles are not suitable because custom roles doesnt have capabilities of and admin.
The need is simple; There should be a new role, "power admin" who has all rights and admins (Current role) who all admin rights except granting other staff for admin or power admin role. If its not possible; a granting option for preventing customly created role (for example clone admin) to give other staff or end users admin role will be great.
Alternatively, and a regular ask of mine, is for Zendesk to grant us better granularity in non-admin roles so we don't have to give admin roles in the first place....
What Heather said! More permissions, more granularity is sorely needed for roles.
Appreciate you taking the time to share your feedback regarding more granular permissions and breaking down the admin role. This is one of our top priorities on the roles and permissions team and something we're actively engaging and working on. While I don't have concrete details to share around the idea of a super admin, I can tell you that we're working on breaking down the various permissions to be more granular.
Eski Admin Hesabı Can you share a little bit more about the issue of granting others Admin access as an admin already? Why is this an issue? What problems has it caused for your organization? Would love to better understand the issue so we can solve for it.
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