We store various information in the Org fields, such as which Account Manager is assigned to the account, what level of service they purchased, etc.
I would like to enable certain Roles to be able to edit this information. However, the current Role permissions is far to broad. There is only one checkbox to control create/edit both Groups and Organizations.
We need separate Role permissions for Groups and Orgs, and separate Role permissions for create vs edit.
I'm quite comfortable with our Support team or Account team editing the fields for the Orgs they are engaged with, but cannot extend the permissions to provision new Orgs, nor make changes to our Groups.
I mentioned this in the Orgs thread as well. https://support.zendesk.com/hc/en-us/articles/203661976-Creating-managing-and-using-organizations
Por favor, entrar para comentar.