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Customize Status Field Values

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Ryan Hubbard

Publicado 21 de dez. de 2010

It would be great to be able to customize the status field drop down and specify which status values are considered closed (and open for that matter) Much like Salesforce's Status picklist where you can check which values are default and closed

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    Dave Dyson

    Hi Aime, the link should be working now 👍 

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    Nicole Saunders

    Zendesk Community Manager

    Hi everyone! As Gaurav said, thank you all so much for your feedback and for playing a role in this feature development. 

    Since we've now delivered on this request, we're going to close this thread for further comment. If you have feedback on the new functionality, please start a new feedback thread. If you have questions about how to use it, you can post those in the Q&A discussion topic. 

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