Pesquisas recentes
Sem pesquisas recentes
Max time limit for agents to be away
Publicado 12 de jun. de 2020
If agents on a small team accidently leave themselves in "away" status for a long time, they can inadvertently keep customers waiting for a long time. It would be desirable to have their status change from away to offline automatically after a time limit expires.
3
2
2 comentários
Kelly Campbell
Has this issue been updated? I would like to have a max time limit or the ability to disable this feature.
0
Carolina Galdi
Same here!
0