Bring it to mobile

3 Comentários

  • Phil Grove
    Zendesk Product Manager

    Hey Josh, thanks for your feedback. What are the admin tasks that you would most likely perform on mobile if you could?

    Regards, Phil.

  • Lou
    Community Moderator
    The Product Manager Whisperer - 2022

    I agree that it would be nice to have some administrator functionality in the mobile app, but I can't see how that would be easy to use. There just aren't that many administrator tasks that would be easy to do in the palm of my hand.

  • Josh

    Does anyone remember the zendesk mobile app prior to rebranding? They had a bunch of reports available. For some reason that functionality was taken away. There could have been a few more additions. Remove an agent, suspend an agent, add an agent. Would have been perfect.


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