We still have chat with messaging?

1 Comentários

  • Charles Gresula
    Zendesk Customer Care

    Hi Melanie,

    Messaging is an implementation of the Zendesk Chat where conversations are persistent as opposed to the live chat that is session based . What happens when you enable messaging is that you are turning off Live chat which is another implementation of chat so basically, you are choosing between Messaging and Live Chat.


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