Feature Request Summary:
Prior to moving to the Admin Centre, when you were in the ticket view and selected the "Events" logs, you could see the Triggers/Automations that were taking place on your ticket. If you clicked the trigger/automation, prior to moving to the Admin Centre, you were not completely re-directed to a new URL.
Now that you are re-directed, you lose your spot in the system/ticket you were working on. And then you have to re-find the ticket. I think that you should open a new tab to the Admin Centre settings in the ticket view/events logs so that you don't lose your place.
The business impact of limitation or missing feature:
Limitation for the newly upgraded Admin center. These two sites don't seem to talk to each other nicely with a few links in the same view as there once was.
Other necessary information or resources:
(PS- I already wrote to support and they suggested that I write this, even if I feel that it's not a feature request - since it used to work before you changed things)
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