Give us back the ability to modify agent organization assignment

2 Comentários

  • CJ Johnson

    You just solved my mystery of "Why do agents keep asking me to adding accounts to organizations lately?", no wonder! I would love for this to be a role permission as well. 

    0
  • Rachel Siegel

    admins are not even in zendesk on a day to day like our agents are and for our own security purposes we have kept admins to a minimum. so now I have to make every agent of mine an admin so they can add their own accounts to their profiles. that is such a waste of time and security for our own business. you should get customer feedback/usage before removing such a relevant key feature that gets associated to other plug ins and integrations

    0

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