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Emails to CC trigger condition not working
Publicado 17 de jun. de 2022
The "Emails to CC" trigger condition does not seem to detect any CC emails on tickets that have CC emails.
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Pesquisas recentes
Sem pesquisas recentes
Publicado 17 de jun. de 2022
The "Emails to CC" trigger condition does not seem to detect any CC emails on tickets that have CC emails.
3
1 comentário
Nicky
Yes, it's very hit and miss if it send out the CC if you add the CC in after which is very frustrating. It should send it out if it's pending or open or create a new button that is update/resend to the following people.
1