Within the past 12-24 hours something changed, by where image attachments provided by customers, are now producing an error when clicking on them to view. I say this, as images (as well as other attachments) use to offer a "Preview" or "Download" option, but now images produce an error when clicking on them (see screenshot) and other file types immediately open the download/save dialogue box.
This new behavior for non-image files is fine, but the error when attempting to view image files (with no download option) is not acceptable.
Again, this was all working fine as of yesterday morning, but has since been changed. Since Zendesk has been making a lot of backend changes recently (with regards to Agent Workspace), this may be affecting more than just my company's instance/s.
Por favor, entrar para comentar.