Feature request: Allow for bulk updating of macro groups/content
We have 1300 macros we need to update to add another group who can view it, but I just learned with Support that bulk updates aren't possible. Even with API, the only thing that can be updated is the position, not anything else about the macros.
Manually updating that many macros is going to take an enormous amount of time, so please consider this feature!
-
Thanks for this feedback, Dee!
-
+1 to this feature request Dee Quilliams.
Hoping that someone will look into this -
Same on our end, hoping to update more on a macro via api.
-
Agreed! There is an app available on the market place that seems to not be available anymore when you download it.
https://www.zendesk.co.uk/marketplace/apps/support/240644/bulk-macrodynamic-content-management/
We are in the same boat....we have 1300 macros and need the ability to remove a custom field action.
We don't have the resource right now to task someone to sift through them and update them.
-
This would be huge for us as well! We just manually created 500+ macros because there's no way to bulk-create them... and now it turns out that we need to edit all 500+ of them to not default to public comments.
It would be FANTASTIC to be able to do this, even with the API. I like using in-Zendesk tools, but if it's always this much of a hassle we might need to look at paying for TextExpander again. -
Yes totally agree!
-
Looks like there is still no movement on this request after a year?
-
Looking forward for an update from Zendesk team here! this would be really helpful for us
-
Same situation here, need to update 600 macros
Por favor, entrar para comentar.
9 Comentários