Connect with your customers around the world using SMS/MMS for the Zendesk extension. Instantly send SMS & MMS messages using both Templated and Customized SMS. Channel Integration helps to communicate within the Zendesk support medium.

RingCentral SMS for Zendesk Support 

Twilio SMS for Zendesk Support

BurstSMS for Zendesk Support

Telnyx SMS for Zendesk Support

Plivo SMS for Zendesk Support

Key Features :

• Outbound Messages - Send SMS/MMS messages to any Zendesk Contacts as tickets/ threads.
• Inbound Messages - Receive SMS/MMS messages from any number as Zendesk Tickets.
• Bulk SMS - Send Templated or Customized messages as bulk SMS to Zendesk Contacts instantly.
• Unlimited Templates - Save Unlimited Templates with friendly names.
• Unlimited Phone Numbers - Add multiple Phone numbers and associate them with a Friendly name.
• Channel Integration - SMS is now available as a channel in Zendesk, which means businesses can now engage their end-users in live chat sessions on SMS.

Prerequisite :

• Zendesk Account
• SMS enabled number
• Start a Subscription to enable 7-day Free trial.
• NO PAYMENTS on the free trial period.

About OAppS :

Authorized Marketplace app solutions developers. Contact us for any extensions & integrations development. We are passionate about creating Outstanding Apps, that Empower Your Business And Lead To Success.

Are you looking for any other SMS services for Zendesk? Do mail us at help@oapps.xyz