Email channel in sandbox
When testing using email channel, sandbox (premium etc) is incomplete. We rely heavily on our email channel, both in terms of assignment/routing triggers and triggers that handle transforms.
Aside from the default, when spinning up a sandbox, there are zero support emails in the email channel. This leaves us with an incomplete trigger environment for testing - the emails aren't there to receive, the triggers don't match any known support emails.
It is critical for email channel heavy environments to include a full set of emails with matching on the triggers. ie, if there's a firstname.lastname@example.org in prod, there should be a email@example.com and the triggers should update to use that same username with the new domain.
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