Feature Request Summary: 

To be able to attach comments from a different side conversation that is still within the same ticket.

Description/Use Cases: 

Mode of Operation:

• We engage a partner we are integrating with and they ask for a feature enhancement or API change
• We engage Programming via a side conversation with details of the request from the original side conversation, removing the partner from the conversation, however, including his contact information 

Business impact of limitation or missing feature:

We can copy the information however:

• There is possible human error
• Extra clicks
• You would have to have 2 windows open because you cant be creating a side convo and toggle to the original conversation

Other necessary information or resources: