Only To can be specified in "Side Conversation via Email" macro, CC and BCC cannot be specified.
New in October 2022, CC and BCC can be specified in the side conversation of an email.
I utilize the macro "Side Conversation via Email" with the value "{{ticket.requester.email}}, {% for cc in ticket.ccs %}{{{cc.email}} ,{% endfor %}" for To.
I hope to be able to specify "CC" and "BCC" in the macro as well.
Por favor, entrar para comentar.
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