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Have CSAT forms be sent only once per user per day

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Finn Bazard Ferns

Publicado 11 de jan. de 2023

Currently we send out a CSAT form to our users when we close a ticket, however some users can send 10-15 tickets per day and we don't want to send that many CSAT forms to each users.

It would be good to make it so that the automation runs a max number of once per day per end user.

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