More data to be added to "Team members" page
Hi,
Please, consider adding more agent-related data to the "Team members" page (Admin -> People -> Team -> Team members) as in most of our use-cases we have to go through each agent account one by one to compare/check information and we need to open tens, if not hundreds, of tabs in our browser.
If we have the information visible on the page it will save us incredible amount of manual work and time.
Ideally we would like to see more columns/filters, such as:
- email domain
- language
-time zone
-tags
Thank you in advance.
Regards,
Yanko Chakarov
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+1
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Hi Yanko
Thanks for taking the time to submit feedback - we love hearing from our customers!
We are currently working on a new feature to export information from the Team Members page into a csv file. This csv file will contain all the fields you've mentioned above.
We also have an idea in our long range roadmap to allow users to customise the columns you see on the Team Members page. To help us to prioritise this feature, could you tell me a bit more about how you use that data day to day? What job are you trying to get done?
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hi Kristin that woudl be ideal
- first customizing column display
- secondly ability to download for audit report perspective
thank you
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