Trigger based on received period
I am trying to add a trigger that could filter based on a period of time.
If a user has open more than X no. of tickets within the current month, do a specific action.
Any suggestions on how that can be achieved?
Unfortunately with Zendesk Triggers, or any business rule for that matter, it is not possible to fire based on the number of tickets you receive on a particular period of time. However, I do agree this would be a good feature to have. Thank you!
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