Preview - Placeholders
Please add a preview window in triggers and automations where we can paste our templates and preview what the output would look like for customers... Tech support showed me a way to create a trigger to do this, and i have done so, but it is too many steps... I now have to open and update a ticket in order to preview what my customers would see.... Conversely, If there was a preview box.... or even a Preview tab in the advanced settings somewhere, where we could paste our ideas and it populate a live preview of our language with placeholders and macros. This would go A LONG WAY for helping us edit on the fly MUCH FASTER.
Yes! I second this.
Having a preview window for placeholders and other codes (<img src= "URL">) would go a long way in ensuring the information presented is what Admins are looking for.
Hi Hannah -
This request got posted multiple places, and we're trying to aggregate it all in one thread. Can you upvote this idea here: https://support.zendesk.com/hc/en-us/community/posts/5482927208602-placeholder-preview-developer-suggestion
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