BUG: No save button

1 Comentários

  • Shmuel Holzman
    Community Moderator
    Zendesk Luminary

    Hey Matt, 

    When making any changes to a ticket, your changes are saved when you submit them. That said, there are 2 different menus to choose what happens when you submit the ticket:

    1. You can Stay on the current ticket, close the ticket, or move on to the next ticket in the view. 

    2. You can choose which status you'd like the ticket to have. 

     

    If you're looking to make changes to the ticket without solving it or moving away from it, choose the 'Stay on ticket' options and 'Submit as New' or 'Submit as Open'. 

    Hope this helps!

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