Custom Order of Ticket Status
Is there a way to reorder the Ticket Status within the Status Category? For example, we added a new Ticket Status under the Solved Status Category and it is now listed as the last option when Submit as. We would like the default Solved Ticket Status to show last.
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Their support team told me no, there's no option for doing this. I want this too, hopefully their Product team sees this and implements a way.
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