Feature Request: Trigger Sub-Grouping Structure



Publicado 06 de jul. de 2023

This feature request is for adding the ability to have sub-grouping for Triggers.

USE CASE

Today, I am currently using the grouping for my Zendesk Triggers as such:

  • 01 - Ticket Routing
  • 02 - Ticket Actions
  • 03 - Ticket Notifications

Since our teams are growing, it would be nice to add sub-grouping to allow for better sorting and identification of Triggers; The format would look like:

  • 01 - Ticket Routing
         * Support
         * Provisioning
         * etc...
  • 02 - Ticket Actions
         * Support
         * Provisioning
         * etc...
  • 03 - Ticket Notifications
         * Support
         * Provisioning
         * etc...

~Konstantin


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