Zendesk Support Audit logs - Improve auditing changes to Views

2 Comentários

  • Joel Hellman

    Or if this is tracked, it's a bit unclear what is being tracked. Are there events that are not tracked?

    The View shows a "Last updated" timestamp. 

    The audit log filtered on type "View" (and no other filters) shows no changes around that time.

    It the Last updated changes some change like "position was updated", but the audit log doesn't - this is quite confusing. Right now, our impression is that the View was changed, and it happened in october. But The audit log seems to indicate different. So, we don't really know what's the truth here.

    There is no revision history for views either, to see who made changes (and what changes). 

     

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  • Shawna James
    Community Product Feedback Specialist
    Hey Joel, thank you for taking the time to provide us with your feedback. This has been logged for our PM team to review. For others who may be interested in this feature request, please add you support by upvoting this post and/or adding your use case to the the comments below. Thank you again!
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