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Add leading wildcard support for search
已于 2021年3月15日 发布
https://support.zendesk.com/hc/en-us/articles/203663226#topic_ohr_wsc_3v
This article states wildcards are only supported at the end of searches.
It would help to have leading wildcard support so I can search for users by domain, like this "*@xyzcompany.com"
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Katie Yoder
We don't create organizations for all of our customers because we want them to be used primarily for larger customers. It would be nice if it was possible to search for open tickets based on email domain so we can still check on related tickets from customers at the same company.
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